Vendor Agreement and Terms and Conditions

This Vendor Agreement and Terms and Conditions ("Agreement") govern the relationship between NEHaven (HNL ECOMMERCE PVT. LTD) ("Company") and the vendor ("Vendor") participating in the NEHaven marketplace ("Platform").

  1. Vendor Registration:

    • By registering as a vendor on the Platform, the Vendor agrees to comply with the terms of this Agreement and any additional policies or guidelines provided by the Company.

  2. Vendor Obligations:

    • The Vendor shall provide accurate and up-to-date information about their products and business, including product descriptions, pricing, and inventory levels.
    • The Vendor shall fulfill orders promptly and provide high-quality products to customers in accordance with the Company's standards and policies.

  3. Product Listings and Pricing:

    • The Vendor is responsible for creating and maintaining product listings on the Platform, including product descriptions, images, and pricing information.
    • The Vendor agrees to adhere to pricing guidelines set forth by the Company and to notify the Company promptly of any changes to product prices or availability.

  4. Commission and Fees:

    • The Vendor agrees to pay the Company a commission on each sale made through the Platform, as outlined in the Commission Agreement provided separately.
    • The Vendor is responsible for any transaction fees or charges associated with payment processing services used on the Platform.

  5. Intellectual Property:

    • The Vendor retains ownership of all intellectual property rights in their products and content uploaded to the Platform.
    • The Vendor grants the Company a non-exclusive, royalty-free license to use, reproduce, and display the Vendor's products and content on the Platform for the purpose of promoting and selling the products.

  6. Shipping and Fulfillment:

    • The Vendor is responsible for shipping and fulfilling orders in a timely manner, including packaging, labeling, and providing tracking information to customers.
    • The Vendor agrees to comply with the Company's shipping and return policies as outlined on the Platform.

  7. Termination:

    • Either party may terminate this Agreement at any time with written notice to the other party.
    • Upon termination, the Vendor must cease all use of the Platform and remove their products and content from the Platform.

  8. Confidentiality:

    • The parties agree to keep confidential any proprietary or sensitive information disclosed during the course of their business relationship.

  9. Governing Law:

    • This Agreement shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

  10. Miscellaneous:

    • This Agreement constitutes the entire agreement between the parties regarding the subject matter hereof and supersedes all prior agreements and understandings, whether written or oral.
    • This Agreement may be amended or modified only in writing signed by both parties.

Legal Responsibility for Products

  1. Product Liability:

    • The Vendor acknowledges and agrees that they are solely responsible for the quality, safety, and legality of their products listed on the Platform.
    • The Vendor shall ensure that their products comply with all applicable laws, regulations, and industry standards, including but not limited to product safety, labeling, and certification requirements.

  2. Indemnification:

    • The Vendor agrees to indemnify, defend, and hold harmless the Company, its affiliates, directors, officers, employees, and agents from and against any claims, losses, damages, liabilities, or expenses (including attorneys' fees) arising from or related to:
      • Any defects, injuries, or damages caused by the Vendor's products.
      • Any claims or disputes brought by customers or third parties relating to the Vendor's products or conduct.
      • Any failure by the Vendor to comply with applicable laws, regulations, or contractual obligations.

  3. Product Recalls:

    • In the event of a product recall or safety issue related to the Vendor's products, the Vendor shall promptly notify the Company and take appropriate action to address the issue, including but not limited to issuing recalls, providing refunds or replacements, and cooperating with regulatory authorities.

  4. Insurance:

    • The Vendor is encouraged to maintain appropriate insurance coverage, including product liability insurance, to protect against any claims or liabilities arising from their products.

  5. Disclaimers:

    • The Company makes no representations or warranties regarding the quality, safety, or legality of the Vendor's products. The Vendor acknowledges that the Company does not assume any responsibility for the Vendor's products or conduct.

By registering as a vendor on the Platform, the Vendor acknowledges and accepts their legal responsibility for their products as outlined in this Agreement.